How To Opt Out Of Clean Power Alliance

I'm seeing multiple CPA or SCE charges on my bill. Why is that?

Due to unintended billing delays, your current billing statement may show CPA charges and/or SCE charges from multiple past billing cycles that were not included in your prior bills. As a result, your current bill amount may be higher than normal. However, this does not represent incorrect bills or duplicate charges. We are working closely together with SCE to resolve these delayed billing issues for our customers.

If you receive a bill that's higher than anticipated and need to make payment arrangements, please call SCE at 800-655-4555. All payment arrangements must be handled through SCE.

What are Clean Power Alliance's Lean Power, Clean Power, and 100% Green Power options?

Clean Power Alliance offers three rate options designed to suit the diverse needs of our communities. Note: For commercial customers, Clean Power Alliance pricing varies by rate class. Pricing shown is for a typical business customer and subject to change. Any changes to Clean Power Alliance rates will be adopted at public meetings of Clean Power Alliance's Board of Directors.

Lean Power: 40% clean power with the benefit of local management and control.

Clean Power: 50% clean power and the opportunity to support building a cleaner future.

100% Green Power: 100% renewable content and the opportunity to be an environmental champion and lead the way to a greener future!

Can I switch between Lean Power, Clean Power, and 100% Green Power?

Yes! While you are automatically enrolled in the service option selected by your community, you can always "opt up" or "opt down" to another rate option at any time. Choose your preferred option online here or call us at 888-585-3788 to make the change. Please have your SCE bill on hand because you will need your account information to process your request.

How do Clean Power Alliance's rates compare to SCE?

Clean Power Alliance offers cleaner power at competitive rates. You can learn more about how your monthly bill is changing with Clean Power Alliance using our bill comparison tool. The comparison tool does not include any applicable taxes or SCE minimum charges, special charges or credits, which are the same regardless of energy provider. You can also view our rates sheets or contact us at customerservice@cleanpoweralliance.org for a bill comparison.

How does Clean Power Alliance set its rates?

Clean Power Alliance rates are set by the Board of Directors based on the projected cost of energy, typically on an annual basis, so you'll have a steady, predictable outlook on your rates. Unlike the rates of the local investor-owned utilities, which are set by the California Public Utilities Commission in San Francisco, Clean Power Alliance rates are set right here in our community. The Clean Power Alliance Board of Directors, which governs Clean Power Alliance, is committed to providing our community's residents, businesses, and organizations with cleaner energy options at competitive rates.

Do I have to participate in Clean Power Alliance? Can I opt out?

You get to decide! Clean Power Alliance offers cleaner energy at competitive rates, plus other community benefits such as local management and control. The State Legislature designed community choice programs like Clean Power Alliance to automatically enroll eligible customers. However, any customer may opt out of Clean Power Alliance service. The choice is yours.

When can I opt out?

You can opt out of Clean Power Alliance service once you receive an enrollment notice. Before then, you aren't in our system yet so there's nothing to "opt out" of. If you're not sure if you received an enrollment notice, contact us.

Do I get billed separately by Clean Power Alliance?

No. We work together with SCE so that you get just one bill each month. When you begin receiving our electric generation service, the charges for generation that used to come from SCE are replaced by charges from Clean Power Alliance. SCE will continue to charge for the transmission and delivery of electricity at the same rates they always have. Your bill will include your service account(s) for SCE's transmission and delivery service and a new service account (or accounts) for Clean Power Alliance's generation service.

Who will send me my bill?

SCE will continue to send you your bill. Only a few lines on the bill change since the charges for power generation will now come from Clean Power Alliance instead of SCE. Your bill will include your service account(s) for SCE's transmission and delivery service and a new service account (or accounts) for Clean Power Alliance's generation service.

What are PCIA and other fees?

SCE charges Clean Power Alliance customers a Power Charge Indifference Adjustment (PCIA) and a Franchise Fee Surcharge. Both fees are calculated based on your monthly energy usage (in kilowatt-hours, or kWh). The PCIA, commonly referred to as an "exit fee", is intended to ensure that customers who switch to Clean Power Alliance pay for energy that was acquired by SCE to serve them prior to their switch. The franchise fee pays for SCE's right to use public streets to run electric service to your home or business. These costs are always included in Clean Power Alliance's cost comparisons.

Who do I call with questions about my bill?

If you ever have questions about the Clean Power Alliance portion of your bill, you can call us at 888-585-3788, or email us at customerservice@cleanpoweralliance.org. If you have questions about any other portion of your bill, you can contact SCE at 800-655-4555. For a handy resource on understanding your bill, view our Understanding Your Bill page here.

What happens if I am already on one of SCE's Green Rates?

Customers in SCE's 50% or 100% Green Rate do not have to do anything to be moved directly in our comparable program to receive either:

Clean Power: 50% renewable content.

100% Green Power: 100% renewable content.

As a customer of Clean Power Alliance will I still receive the Climate Credit on my bill?

Yes, residential and small commercial and agricultural customers will still receive the Climate Credit.

What is EDI billing?

Electronic Data Interchange, or EDI, allows customers with an EDI infrastructure to exchange billing data between organizations and offers benefits to larger companies. Once a customer is enrolled in EDI billing their bills are sent electronically.

How is EDI different with Clean Power Alliance than with SCE?

EDI billing customers with approved vendors will be automatically enrolled in their community's chosen Clean Power Alliance rate, and their EDI billing service will not be interrupted. Nothing will change about your electric service other than who procures your electricity generation. SCE will continue to deliver power, send just one bill, and be responsible for resolving any electricity service issues. There are no duplicate or double charges and Clean Power Alliance charges simply replace what SCE would otherwise charge you for generation.

Who are your approved EDI vendors?

The following EDI vendors are approved for Clean Power Alliance customers: Engie Insight, NISC, Amerigas, Xebec, Cass Information Systems, Sterling Commerce, Transentric, Avanade, Oakwood, Irvine Company, and Intertrade. SCE is working to test and approve additional EDI vendors for Clean Power Alliance, so please check our Understanding Your Bill page for the most up-to-date list!

My EDI billing vendor isn't on your list. What do I do?

We apologize for this inconvenience! SCE is working to test and approve EDI billing vendors for Clean Power Alliance service so please check back soon. Your account(s) will be removed from EDI Billing when your Clean Power Alliance service begins, and you will begin receiving a hard-copy bill sent to the mailing address on file with SCE. We are working closely with SCE to get vendors approved, and once your EDI Billing vendor has completed Clean Power Alliance bill testing, you can return your account(s) to EDI Billing. Customers can re-establish EDI billing service by sending an email to EDI@sce.com and requesting to receive EDI.